Systems/Application Development

LAN Maintenance & Support and End-User Support for the Chesapeake Bay Program Office

Client

EPA Chesapeake Bay Program Office

Project Description

Veridyne supported the Environmental Protection Agency’s (EPA) Chesapeake Bay Program Office (CBP) in data management, quality assurance, application development, and network administration with 8 full-time employees from January 1, 2000 to December 31, 2003. Applications were primarily developed as data driven web tools using a client-centered development protocol that addressed application testing, end user requirements, systems analysis, and computer program testing for each product developed and maintained. Veridyne was instrumental to the development and implementation of a project planning process at the CBP Data Center and was able to better assess and minimize potential risks and coordinate resources for projects using this process.

Project Tasks

The EPA CBPO team provides a variety of services including the following:

• Computer Security – The team is responsible for ensuring a secure operating environment across all networked equipment including servers, PC’s, and telecommunication equipment. This includes the management and maintenance of firewalls, routers, switches, anti-virus software, patches and critical updates.
• Network Support - The team is responsible for ensuring a stable operating environment across all networked equipment including servers, PC’s and telecommunication equipment.
• Systems Management – The team is responsible for effectively managing the computer systems. The team operates and administers the EPA and Chesapeake Information Management System (CIMS) LAN’s which consist of PC’s Novell and Microsoft NT/2000/2003 file servers, Lotus Notes servers, UNIX servers and workstations, mass tape storage and backup units, scanners, CDROM readers/writers, printers, plotters, and network and telecommunication equipment for in-house use and remote access via VPN and Shiva Remove hardware appliances.
• Help Desk/Call Center - The team operates a help desk/call center, operational Monday-Friday 7am-6pm, eastern time. The help desk is responsible for rectifying hardware and software issues that consume less than 8 hours.
• Application Development & Web Development Support – The team supports the Chesapeake Bay Program’s website, which is visited nearly 2 million times annually. The website is host to a wide variety of custom, complex web applications developed in a variety of programming languages. Additionally, the team develops and maintains client/server applications and standalone applications and ensures the integration of application development code across web, client/server and standalone applications through the development of reusable logic libraries.
• Database Support – The team is responsible for planning, designing, developing and maintaining databases to support the mission of the Chesapeake Bay Program. Additionally, the team is responsible for developing data tier logic, generally through Microsoft SQL Server stored procedures.